Information We Collect

When you visit our site or enroll in our programs, we gather different types of information to provide you with a better learning experience.

Personal Information You Provide

This includes data you voluntarily share with us:

• Contact details such as name, email address, and phone number when you reach out or register
• Educational background and technical experience when you apply for programs
• Payment information processed securely through third-party processors
• Project submissions and assignment work during your coursework
• Feedback and communication you send us through forms or email

Automatically Collected Information

Our systems automatically log certain technical data:

• IP addresses and browser types to maintain site security
• Pages visited and time spent on different sections of our platform
• Device information including operating system and screen resolution
• Referral sources that brought you to our website
• Interaction patterns with our educational content and resources

How We Use Your Information

We process your data for specific educational and operational purposes. Each use serves a legitimate business interest or fulfills our contractual obligations to students.

Educational Services

• Delivering course content and tracking your progress through programs
• Providing technical support and answering questions about virtualization tools
• Evaluating assignments and providing feedback on your containerization projects
• Issuing certificates and maintaining records of completed coursework
• Matching students with appropriate learning paths based on skill level

Communication and Updates

• Sending program updates and schedule changes for upcoming courses
• Sharing relevant industry news about virtualization technologies
• Notifying you about new courses launching in fall 2025 and beyond
• Responding to inquiries submitted through our contact form
• Providing administrative information about your enrollment

Platform Improvement

• Analyzing usage patterns to enhance our teaching materials
• Testing new features for our learning management system
• Identifying technical issues with virtualization lab environments
• Understanding which topics need additional explanation or resources
• Optimizing site performance and loading times

Data Sharing and Third Parties

We work with carefully selected service providers who help us deliver educational services. These partnerships are governed by strict data protection agreements.

Service Providers We Work With

• Cloud hosting providers who maintain our platform infrastructure
• Payment processors handling tuition and course fees securely
• Email service platforms for program communications
• Analytics tools that help us understand site usage patterns
• Video hosting services for recorded lectures and tutorials

Legal Requirements

We may disclose information when required by law, such as responding to subpoenas, court orders, or regulatory requests. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

If laptopchange undergoes a merger, acquisition, or sale of assets, your information may transfer to the new entity. You'll receive notice of any such change and how it affects your data.

Your Privacy Rights Under USA Law

Depending on your state of residence, you may have specific rights regarding your personal information. We respect these rights and provide mechanisms to exercise them.

Access and Correction

You can request a copy of the personal information we hold about you. If any details are inaccurate or outdated, you have the right to request corrections. We'll respond to verified requests within 45 days.

Deletion Requests

You may ask us to delete your personal information, subject to certain exceptions. We retain educational records for legitimate purposes like transcript requests and regulatory compliance. After these periods expire, we securely delete or anonymize your data.

Opt-Out Options

• Unsubscribe from marketing emails through links in each message
• Disable cookies through your browser settings
• Request to stop receiving phone calls about new programs
• Limit data collection through our platform settings

How to Exercise Your Rights

Send requests to contact@laptopchange.com with "Privacy Rights Request" in the subject line. Include your full name and the email address associated with your account. We'll verify your identity before processing requests.

Data Security Measures

Protecting your information is something we take seriously. Our security practices reflect industry standards for educational platforms.

Technical Safeguards

• SSL encryption for all data transmitted to and from our servers
• Regular security audits of our virtualization lab environments
• Firewalls and intrusion detection systems monitoring network traffic
• Encrypted backups stored in geographically distributed locations
• Two-factor authentication options for student accounts

Administrative Controls

• Limited employee access to personal information on a need-to-know basis
• Background checks for staff handling sensitive student data
• Regular training on data protection and privacy best practices
• Incident response procedures for potential security breaches
• Vendor management protocols ensuring third parties meet our standards

While we implement strong security measures, no system is completely immune to risks. We encourage you to use strong passwords and protect your login credentials.

Data Retention and Deletion

We don't keep your information indefinitely. Our retention periods balance your privacy interests with legitimate operational needs.

Active Student Records

While you're enrolled in programs, we maintain complete records to support your learning. This includes course materials you've accessed, assignments submitted, and grades received.

Post-Graduation Storage

After you complete programs, we retain educational records for seven years to support transcript requests and credential verification. Contact information may be kept longer if you opt into alumni communications.

Marketing Data

Information collected from website visitors who haven't enrolled is retained for three years. After this period, we delete or anonymize the data unless you've engaged with our content during that time.

Deletion Procedures

When retention periods expire, we securely delete data using industry-standard methods. This includes overwriting storage media and purging backup systems. Some anonymized statistical data may be retained indefinitely for research purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and understand how visitors interact with our content.

Essential Cookies

These are necessary for the site to function properly. They enable basic features like page navigation and access to secure areas. You can't opt out of essential cookies while using our platform.

Analytics Cookies

We use these to understand traffic patterns and popular content areas. This helps us improve our educational resources and identify technical issues. You can disable these through browser settings without affecting site functionality.

Preference Cookies

These remember your choices like language settings or display preferences. They create a more personalized experience but aren't required to use our services.

Managing Cookie Preferences

Most browsers allow you to control cookies through settings. Blocking certain types may impact your experience on our platform. Our cookie banner lets you customize preferences when you first visit.

Children's Privacy

Our programs are designed for individuals aged 18 and older. We don't knowingly collect information from anyone under 18 without verified parental consent. If you believe we've inadvertently collected data from a minor, contact us immediately at contact@laptopchange.com so we can delete it promptly.

International Data Considerations

While we primarily serve students in the USA, our platform may be accessed globally. Your information is processed and stored on servers located within the United States.

If you access our site from outside the USA, you acknowledge that your data will be transferred to and processed in the United States, where privacy laws may differ from your home country. By using our services, you consent to this transfer.

Changes to This Policy

Technology and privacy regulations evolve, so we update this policy periodically. When significant changes occur, we'll notify active students via email and post a notice on our website.

The date at the top of this page indicates when the policy was last revised. We encourage you to review it occasionally, especially before enrolling in new programs scheduled for late 2025 and early 2026.

Continued use of our platform after changes become effective indicates acceptance of the updated terms. If you disagree with modifications, you may discontinue using our services or contact us to discuss concerns.